PRIVACY POLICY

Who We Are

Our website address is: https://bigfreq.com. BigFreq Academy is an electronic music education platform founded by Yaniv Ben Ari (U-Recken), providing comprehensive training, mentorship, and resources for electronic music producers, DJs, and artists worldwide.

Comments and Community Interactions

When you participate in our community discussions, leave comments on articles, or engage in our forums, we collect the data shown in the comment forms, along with your IP address and browser user agent string to help with spam detection and community moderation.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to display your profile picture. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your community participation.

Educational Content and Media

Suppose you upload audio files, images, or other media to our platform as part of course assignments, feedback requests, or community sharing. In that case, you should avoid uploading files with embedded location data (EXIF GPS) included. Other community members and instructors may be able to download and access educational content you share within our learning environment.

When you submit music productions, demos, or other creative work for feedback or assessment, this content may be reviewed by our instructors and mentors as part of our educational services.

Cookies and Platform Functionality

If you leave a comment or participate in our community, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.

When you visit our member login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log into your BigFreq Academy account, we set up several cookies to save your login information, course progress, and your learning dashboard preferences. Login cookies last for two days, and preference cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out, the login cookies will be removed.

If you access course materials or submit assignments, additional cookies may be saved to track your learning progress and ensure course continuity. These cookies expire after 30 days.

Course and Membership Data

As an educational platform, we collect and store:

  • Course enrollment and progress information
  • Assignment submissions and instructor feedback
  • Membership tier and billing information
  • Learning preferences and goal-setting data
  • Community participation and engagement metrics

This data is essential for delivering our educational services and tracking your learning journey within BigFreq Academy.

Embedded Content from Other Websites

Our educational content may include embedded media (videos, audio players, social media posts, etc.) from platforms like YouTube, SoundCloud, Spotify, and others. Embedded content from other websites behaves exactly as if you visited those websites directly.

These third-party platforms may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their embedded content, including if you have accounts with those services.

Who We Share Your Data With

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

  • Educational Purposes: Course instructors and mentors may access your submissions and progress data to provide personalized feedback and guidance
  • Payment Processing: Billing information is shared with our secure payment processors to handle membership and course payments
  • Technical Support: If you request a password reset or technical assistance, your IP address may be included in support communications
  • Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our community

How Long Do We Retain Your Data

  • Community Comments: Comments and their metadata are retained indefinitely to maintain community discussion continuity
  • Course Data: Educational progress, assignments, and course materials are retained for the duration of your membership plus two years for reference and certification purposes
  • Account Information: Member profiles and account data are retained as long as your account remains active
  • Billing Records: Financial transaction records are kept for seven years as required by tax and accounting regulations

For active members, you can access, edit, or request deletion of your personal information through your account dashboard. Academy administrators can also view and edit this information for educational support purposes.

Your Rights Over Your Data

As a BigFreq Academy member or community participant, you have the right to:

  • Access: Request a complete export of all personal data we hold about you, including course progress, submissions, and account information
  • Correction: Update or correct any personal information in your profile
  • Deletion: Request erasure of your personal data, though this may affect your access to courses and educational materials
  • Portability: Receive your educational data in a machine-readable format
  • Objection: Opt-out of marketing communications while maintaining access to educational services

Note that we may need to retain specific data for legitimate educational, administrative, legal, or security purposes, such as course completion records for certification.

Where Your Data Is Sent

  • Spam Protection: Community comments may be checked through automated spam detection services
  • Educational Analytics: Learning progress data may be processed through educational technology platforms to improve our curriculum
  • Geographic Processing: Data may be processed in servers located in the United States, the European Union, and other regions where our educational technology partners operate

International Students

BigFreq Academy serves electronic music producers globally, including in the US, EU, Australia, and Israel. We comply with applicable data protection regulations in these regions, including GDPR for EU residents.

Contact Information

For questions about this privacy policy or to exercise your data rights, contact us at:

  • Email: [email protected]
  • Address: BigFreq Academy Privacy Officer, [Azrilei 8 App. 18 IL]

For general inquiries about our educational programs, visit our contact page or email [email protected].

Updates to This Policy

We may update this privacy policy to reflect changes in our educational services or legal requirements. We will notify members of significant changes through email or platform announcements.

Last updated: [20/09/2025]